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To request that one or more of your carts be exchanged for another cart, please fill out the form below and indicate the reason for the exchange. Please be aware that an exchange may be subject to fees to cover the cost of exchanging the cart.
If you believe that your cart was damaged by Waste Connections during service, then please check the appropriate box below and the Town of Northlake will initiate an investigation of your issue with Waste Connections.
Enter the account number from your bill for the account that you wish to exchange carts.
Select all that apply
Please fill out this section even if you have requested an investigation related to damages. A Town representative will contact you with the results of the investigation prior to charging you for a new or used replacement cart.
I am the owner of this account, and I am requesting an exchange or replacement for one or more trash and/or recycling carts for this account. I agree to pay any fees associated with covering the cost exchanging the carts ($50.00 per requested new cart or $15.00 per requested used cart). I am aware that charges related to this service request will be charged on my next utility bill.
This field is not part of the form submission.
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