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ANY AND ALL INFORMATION SUBMITTED ON FORMS MAY BE SUBJECT TO THE TEXAS PUBLIC INFORMATION ACT AND RELEASED UPON THE RECEIPT OF A PUBLIC INFORMATION REQUEST.

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Account Change Request Form

  1. Please fill out this form to make changes to your utility billing account.
  2. Information Verification

    Enter your current information below as it appears on your bill to verify your account:

  3. Pin number can be located on your utility bill. Enter 8 digits (no special characters). For assistance, please contact utility billing at 940-648-3290.

  4. Account Number

    Account number can be located on your utility bill. Enter the 13 digit number below. For assistance, please contact utility billing at 940-648-3290.

  5. Information Change Request

    Please enter the new information you would like to have changed on your account below. You may change your name, phone number, and/or email address.

  6. Authorization of Changes*

    To complete the change request, please authorize below. 

    I am the owner of this account, and I am requesting the changes listed above to be made active for this account. I am aware that changes will reflect on my next utility bill.

  7. NOTE: If there is more than one name on the account, please download the attached form, all parties currently on the account must sign, and re-upload the form.

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