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Utility Billing
Stage 1 Water Conservation
We strive to give residents and commercial users the best and friendliest, quality service available. Please contact us with any questions or concerns you may have. Please allow 1-2 business days to process your service request.
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Pay Your Water Bill
Click here to pay your utility bill and/or register for automatic online bill payment.
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Start A New Service
If you are new to Northlake, you will need to start a new service. Click here to complete an account setup form.
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Transfer a Service
If you are moving from one Northlake residence to another, click here to complete and submit a water transfer form.
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Disconnect a Service
If you wish to stop service at your Northlake address, please click here to complete and submit a water disconnect form.
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Utility Bill Inserts
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Utility Rates
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Water Quality Reports
Previously, based on federal requirements, the Town of Northlake mailed individual reports to every consumer on our water system. A new Environmental Protection Agency (EPA) rule focused on improving communications between water providers and their customers allowed the electronic delivery of the report for the first time with the 2013 report.
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CareFlite
The Town of Northlake and CareFlite have partnered together to allow all customers of the water system to become members of CareFlite for $1 per month through their water bill.
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Winter Averaging